Updated: Dec 17, 2020
If you've ever had your score lowered by a guest who didn't understand the impact of the review system on short term rental hosts you're not alone. Countless hosts depend on a good score when their guests check out to keep their business thriving and doing well. All it takes is one or two guests who either didn't understand HOW to grade or were careless in how many stars are awarded at the end of their stay. What those same hosts don't always understand is that they can greatly influence that process IF they communicate their needs to their guests without sounding whiny and needy AND it's advantageous to the guest as well.